Resolution
None
Fixed
Withdrawn
Cancelled
Approved
Rejected
System Test - Code
Release Documentation Issue
Test Case Incorrect
Test Data Problem
Test Execution Error
Answered
System Test - Testing Not Required
Complete
Failed
Network Issue
Database Issue/Data Fix
Appserver Issue
Code
Query or Suggestion
Code Release Form Issue
Detailed Design Document Error
Environment Issue
Existing Issue or PTF
Requirements Error
Browser Problem
SD Issue
Deployment Issue
Training Issue/User Error
Unable To Reproduce
Deferred
Duplicate
User Error
Training Issue
Customer Issue
3rd Party Issue
Setup Complete
CIF Required
New PTF Required
Existing PTF
Data Fix Required
Backed Out
Billing Issue
Configuration/Set-Up Change
Quote Expired
Passed
Workaround Agreed
Phantom Issue
Code Fix
Detailed Design Fix
Solution Design Fix
Completed to Schedule
Successful
Operations Error
Future Product Consideration
Approved By Customer
Technical Config
Unauthorised Change
Config (Set-Up) - Business Support
Config (Set-Up) - System Test
Config (Technical)
CRF Issue
Design Issue
Existing Issue / CIF or PTF Required
Raised in Error
Test Error
CIF Created
Resolved with CIF-MIS
Resolved with CIF-Business Support
Closed
Closed- Comment Implemented
Close – Comment Ignored
Done
Partially Successful
On Hold
Spurious Incident
Fixed by Future Story
Won't Do
Cannot Reproduce
Config
Documentation
3rd Party
Deployment
Design
QA
Test Error/Invalid
Configuration/Setup Change
Incomplete
Won't Fix
Database Issue
Released
Execution Not Required
Customer Question
PTF Raised
CIF-Required
Configuration - Amended
Configuration - New
Datafix Required
Event Cleared
Firewall Updated
Fixed by 3rd Party
Fixed by Customer
Hardware Fixed/Replaced
Information Provided
MDS Ports Updated
No Response
Password/Profile Updated
Port Action
PTF & Datafix Required
Query Answered
Recurring Issue
Report Setup
Report Updated/Amended
Request Fulfilled
System/Service Restarted
Working as Designed
Jira Handover Training Resolution
Story Required
App Component Deployed/Updated
Blocked